Frequently Asked Questions

With over 60 years of commercial cleaning experience, we have perfected transitioning new office cleaning contracts, With thorough planning; we will make the changeover a seamless process. The only difference you will notice is the obvious improvement in service and standards.

All jobs are priced according to task, whether it is daily office cleaning, commercial facility cleaning services, regular carpet cleaning or a one off heavy duty clean. Variations such as equipment and materials used are also taken into account when calculating the final cost.

We supply all the labour, equipment and materials required to carry out the task within the agreed price

Commercial customers are invoiced each calendar month and are given a standard 30 days from invoice date payment term. Residential customers are invoiced at time of service and payment is due when service is complete. We accept Visa, Mastercard, American Express, Cash or Cheque.

We have a comprehensive screening process that ensures the most trustworthy and qualified people will service your business.

All managers, supervisors receive ongoing and comprehensive training in the qualities to manage the sites they are allocated. All cleaning staff receive in-house and on-site training in all areas needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction.

We strive to maintain continuity as this helps build a healthy rapport and trust with our clients along with added security.

ServiceMaster Clean of Fraser Valley will provide you with an emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.